Goleman argues it is only effective in a crisis, when an urgent turnaround is needed.

戈尔曼说,这种风格只在出现危机 、 需要紧急扭转事态时有效.

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Daniel Goleman, author of the best - selling book Emotional Intelligence, offers an explanation for this.

对此,丹尼尔?戈尔曼在其 畅销书 《情商》中给出了解释.

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