The most important factor affecting behavioral loyalty is customer value, followed by switching costs.

而对行为忠诚而言,最重要的影响因素为顾客价值, 其次为转换成本.

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On the other hand, low loyalty might come from the low switching costs.

反之, 顾客较低的忠诚度也可能源自较低的转换成本.

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Customer switching costs is one of the key factors to acquire competence advantage and customer loyalty.

转移成本是获取竞争优势和客户忠诚的关键因素,提高转移成本并锁定客户会带来丰厚的利润.

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The case for discretion is even stronger if your new beau has his own switching costs.

如果你的新情郎有他自己的转移成本,那么采取这种谨慎行事的做法甚至有着更加充分的理由.

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