Analyzing the number and kinds of positions needed for a Contact Center.

分析呼叫中心中的职位数量和种类的需求.

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Align contact center and enterprise goals.

把企业目标贯彻统一到呼叫中心.

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Understand the benefits of initial training and training for continued Contact Center success.

理解促进呼叫中心拥有持续而长足成功的初期培训及在职培训有何好处.

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Nowadays and preferred choice is the use of the new Customer Contact Center.

而崭新的客户[联系中心]正被各企业广泛应用于客户服务上.

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